Privacy policy
Privacy Policy
Last updated: 23/1/2026
This Privacy Policy explains how Deep Cuts and Layers collects, uses, and protects your personal information when you use our website deepcutsandlayers.com (the "Site") or interact with us in any way.
By using our Site or services, you consent to this Privacy Policy. If you don’t agree, please don’t use the Site.
Changes to This Policy
We may update this Privacy Policy to reflect changes in laws or business practices. The latest version will always be posted here, with the “Last updated” date shown above.
What We Collect
We collect personal information:
- Directly from you (e.g. when you place an order or contact us)
- Automatically (via cookies and analytics)
- From third parties (like Shopify or payment providers)
This may include:
- Name, email, phone number, address
- Order and payment information
- Account details (if created)
- Device, browser, and IP address info
How We Use Your Information
We use your personal information to:
- Process orders and provide customer service
- Communicate with you
- Improve our Site and services
- Prevent fraud
- Send marketing messages (if you opt in)
Cookies & Tracking
We use cookies to help our Site function properly and understand how you interact with it. You can control cookie settings through your browser. For more, see Shopify’s Cookie Policy.
Sharing Your Information
We only share your data when necessary, such as with:
- Vendors (e.g. Shopify, payment gateways, couriers)
- Service providers (e.g. IT, email marketing)
- Legal authorities (if required by law)
- Business partners (in case of sale or restructure)
We do not sell or rent your sensitive personal data.
Third-Party Content
If you submit public content (like a product review), it may be visible to others. We’re not responsible for third-party sites we may link to — always check their privacy policies before sharing information.
Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect data from minors.
Data Retention & Security
We take your privacy seriously. While no system is 100% secure, we follow best practices to protect your information. We keep your data only as long as needed for business, legal, or tax reasons.
Your Rights
If you're in Australia, the EU, or another region with data privacy laws, you may have the right to:
- Access or correct your data
- Request deletion or restriction of use
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
To make a request, email us at DCALcreate@gmail.com.
International Transfers
Some of your data may be processed outside of Australia. We ensure it’s handled in accordance with applicable privacy laws.
Contact Us
📧 DCALcreate@gmail.com
📍 21A Rakali Drive, Yarrawonga, VIC 3730, Australia
Deep Cuts and Layers is proudly Australian owned and operated by Volt Electrical Pty Ltd.