Privacy policy

Privacy Policy

Last updated: 23/1/2026

This Privacy Policy explains how Deep Cuts and Layers collects, uses, and protects your personal information when you use our website deepcutsandlayers.com (the "Site") or interact with us in any way.

By using our Site or services, you consent to this Privacy Policy. If you don’t agree, please don’t use the Site.

Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or business practices. The latest version will always be posted here, with the “Last updated” date shown above.

What We Collect

We collect personal information:

Directly from you (e.g. when you place an order or contact us)
Automatically (via cookies and analytics)
From third parties (like Shopify or payment providers)

This may include:

Name, email, phone number, address
Order and payment information
Account details (if created)
Device, browser, and IP address info

How We Use Your Information

We use your personal information to:

Process orders and provide customer service
Communicate with you
Improve our Site and services
Prevent fraud
Send marketing messages (if you opt in)

Cookies & Tracking

We use cookies to help our Site function properly and understand how you interact with it. You can control cookie settings through your browser. For more, see Shopify’s Cookie Policy.

Sharing Your Information

We only share your data when necessary, such as with:

Vendors (e.g. Shopify, payment gateways, couriers)
Service providers (e.g. IT, email marketing)
Legal authorities (if required by law)
Business partners (in case of sale or restructure)

We do not sell or rent your sensitive personal data.

Third-Party Content

If you submit public content (like a product review), it may be visible to others. We’re not responsible for third-party sites we may link to — always check their privacy policies before sharing information.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors.

Data Retention & Security

We take your privacy seriously. While no system is 100% secure, we follow best practices to protect your information. We keep your data only as long as needed for business, legal, or tax reasons.

Your Rights

If you're in Australia, the EU, or another region with data privacy laws, you may have the right to:

Access or correct your data
Request deletion or restriction of use
Withdraw consent at any time
Request data portability
Lodge a complaint with your local data protection authority

To make a request, email us at DCALcreate@gmail.com.

International Transfers

Some of your data may be processed outside of Australia. We ensure it’s handled in accordance with applicable privacy laws.

Contact Us

📧 DCALcreate@gmail.com
📍 21A Rakali Drive, Yarrawonga, VIC 3730, Australia

Deep Cuts and Layers is proudly Australian owned and operated by Volt Electrical Pty Ltd.